Conversation24 makes has built an omnichannel communications platform to fundamentally change and improve the way businesses communicate with their customers. The company enables customers to engage in more meaningful customer interactions, increase customer satisfaction and conversions, improve upselling and provide deep insights into conversations. In addition, it offers consumers a shopping experience within WhatsApp, with the ability to shop there and pay right away as well. Conversation24’s solutions are already used by a number of renowned global brands, making the organization a frontrunner in the fast-growing fields of lead conversion and conversational commerce.